🛠️ Support

Thank you for using FlorAI!

For questions, feedback, or technical issues, please contact us at:

📧 [email protected]

We aim to respond to support inquiries within 2–3 business days.

🔒 Privacy Policy

Effective Date: September 1, 2025

FlorAI ("we," "our," "us") values your privacy. This Privacy Policy explains how we handle information when you use the FlorAI mobile application (the "App").

1. Information We Collect

• Photos & Project Data: Images you upload, preferences, and floral arrangements you create
• Device Information: Anonymous device identifier, basic technical data (device type, OS version)
• Usage Analytics: Anonymous usage statistics (processing time, image size, frequency of use)
• No Personal Accounts: We do not require registration or collect personal identifiers (name, email, phone)

2. How We Use Information

• Image Processing: Photos you upload are securely sent to trusted AI service providers (e.g., image recognition APIs) only to generate floral arrangement suggestions. These photos are not stored or reused once processing is complete.
• Local Storage: Your projects, recipes, and preferences are stored locally on your device
• Analytics: Anonymous usage data helps us improve app performance and stability
• No Third-Party Sharing: We do not sell, rent, or share your data with advertisers, marketers, or unrelated third parties.

3. Data Storage & Retention